CSR (And MNCs) On Trial

Thursday, March 29th, 2007

Corporate social responsibility (CSR) is a big issue in China for many reasons – because it should be, because the market is developing and becoming more complex, because it is a defense against bad PR, and…because the government (via an NPC official) recently said that it is a requirement. This message was re-iterated at the […]

Social Responsibility. Required.

Tuesday, January 30th, 2007

While it may be glorious to get rich, blind greed is not welcome in China these days – according to a report in People’s Daily, quoting Cheng Siwei, Vice-Chairman of the Standing Committee of the National People’s Congress: “The practice is serious and widespread among Chinese firms. Like other countries, China can no longer tolerate […]

When Consumer Power Turns Nasty

Monday, September 25th, 2006

In a recent post, I noted that Dell was having a hard time online due to the work of Chinese netizens calling for fair (and respectful) treatment. It was a sign that Chinese consumers, empowered by the web, could make a big noise and have an impact. Another case that has grabbed headlines recently is […]

Apple Serves Up iPod Compliance Report

Friday, August 18th, 2006

Corporate Social Responsibility has been a growing PR concern for multinationals operating in China. This has been due to concerns over the role of foreign investment in China, as well as politically-charged concerns in the US and EU about off-shoring of jobs, and the treatment of foreign workers. I covered the problems of Apple recently […]

CSR Meets PR Again

Friday, July 28th, 2006

Apple has had a PR battle on it hands since news of factory conditions at its China contractor were recently reported in the British newspaper (see here), but now McDonalds is also facing problems. This time an actual battle is involved. According to a report in Forbes, over a thousand workers at a toy-making contractor […]

A Bad Apple in the CSR Barrel?

Monday, July 10th, 2006

There have been a lot of reports about Apple’s iPod facilities in China in recent weeks, following a damning article about conditions there in a UK paper. Now that the dust has settled, the case highlights some interesting issues for those manufacturing in China. The BBC reports as follows: “Apple is investigating a newspaper report […]